Support

Need help with Vayyar Facility Scanner? Use the contacts below. Replace placeholders with your team’s support channels before publishing.

Contact

• Email: support@vayyar.com
• Organization: Vayyar

Before you write in

• App version: iOS Settings → Vayyar Facility Scanner → About → Version (or Settings bundle Version).
• Device model and iOS version.
• Whether you are signed in (Admin vs App mode, if known).
• Steps to reproduce, and whether the issue happens during scan, export, or cloud upload.

Common topics

• Sign in — Facilities screen → gear → Sign in with your Vayyar username and password.
• LiDAR — Best results on LiDAR-capable iPhone/iPad; without LiDAR, reconstruction quality is reduced.
• Permissions — Camera, Location (optional GPS), and Bluetooth (session beacon) can be managed in iOS Settings.
• Cloud upload — Requires sign-in and network access to the configured Vayyar API host.

Privacy

See the Privacy Policy.

App Store listing bundle ID: com.shaymoshe.rtabmap